Customer Information Platform (CIP)

CIP is a webpage platform providing the customers with documentation and information about the RFC’s infrastructure, offer, and activities.

CIP includes an interactive Corridor map, showing the Corridor routing, infrastructure parameters, information on terminals, in addition to Corridor documents, such as the CID, and the capacity offer. It is an open platform, which stakeholders can access via the login page by clicking on “customer login” and following the instructions

The Customer Information Platform provides a multi-corridor view, i.e., it shows the information in a “network” approach. All RFCs are displayed, and the user can select the ones he/she interested in. The information provided includes:

  • Interactive Corridor map showing line properties such as infrastructure parameters and information on terminals on the Corridor routing,
  • Corridor documents, such as the Corridor Information Document,
  • Capacity offer

CIP is an open platform, which stakeholders can access via a login page.

More detailed information is available at RNE CIP Page and in the CIP brochure. 

Any CIP user can provide us with feedback, both answering to a satisfaction questionnaire and leaving any comment in an open format or via mail to support.cip@rne.eu. 

Path Coordination System (PCS)

PCS is a web-based tool supporting the coordination of international train path offers and requests. It ensures the harmonization of both requests and offers. PCS is the only tool for requesting Pre-Arranged Corridor paths.

Charging Information System (CIS)

CIS is a web-based tool providing information on charges for the use of the rail infrastructure from several European networks. It acts as an “umbrella” for the various national rail infrastructure charging systems.

Train Information System (TIS)

TIS is a web-based tool providing real-time information about the running of international passenger and freight trains. It is also an information source for statistics on punctuality and operational performance of international trains